BEGIN:VCALENDAR VERSION:2.0 PRODID:-//jEvents 2.0 for Joomla//EN CALSCALE:GREGORIAN METHOD:PUBLISH BEGIN:VTIMEZONE TZID:America/New_York X-LIC-LOCATION:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:19700308T020000 RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=2SU END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:19701101T020000 RRULE:FREQ=YEARLY;BYMONTH=11;BYDAY=1SU END:STANDARD END:VTIMEZONE BEGIN:VEVENT UID:bf2c4821e415a2f35c22cbb0e18577a3203 CATEGORIES:Roundtables SUMMARY:May Meeting Planner Roundtable DESCRIPTION:
Location: Table 23
1215 Thomasville Rd.,
Tallahassee
Sponsored by
Speaker: Jeff Odom, AAI, AIP, AIAM, CCSR, FL Assn of I nsurance Agents
Your members can be the best advocates for your association, encouraging their friends and colleagues to attend Annual Con ference and even join! Providing exceptional customer service at your event s and leading up to your events, encourages repeat attendance and gives you r members another reason to be your champions. This presentation will explo re why customer service is so important for everyone on staff and why you h ave to constantly work at it. Topics will include customer service tips &am p; techniques you can use on a daily basis, as well as event customer servi ce scenarios. Come prepared to share your experiences as we tackle this imp ortant aspect of providing exceptional meetings and benefits for our member s.
The FSAE Meeting Planner Round table is open to FSAE Executive Members and Meeting Planners only< span style="font-size: 15px;">. Online registration is open until one day p rior to the luncheon. On-site registrations are based on availability and a re on a first-come basis. The luncheon will begin promptly at 11:30 am and end at 1:00 pm. There is no charge for this event, although a donation to t he FSAE Foundation is encouraged.
Cancellations should be dire cted to the FSAE office by calling (850) 702-0942. Individuals who fail to cancel reservations prior to noon on the Tuesday before the Roundtable will be billed $25. No shows will be billed $25.
If you have any question s, please contact Laura Wesolowski.
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