QAS 2.0 - Qualified Association Specialist Certificate Program

Strengthen Your Knowledge & Skillset

QAS 2.0 has gathered seasoned experts to present a 13-module comprehensive overview of the facets of working in or with an association – from the legal and financial “business model” of associations’ unique governance/volunteer structure, to understanding the key principles of membership, marketing and communications, events, social media, non-dues revenue programs, public policy and data management.

Eliminate Workplace Silos

“Silos” are a challenge for associations. Staff members are typically only knowledgeable in their area of the workplace: membership knows membership, meetings know meetings, finance knows finance, etc. QAS 2.0 provides a working knowledge of every aspect of running an association, creating more valuable team members for your organization.

Affordable & Convenient Training

QAS 2.0 is an affordable, on-demand certificate program – available 24/7 for users to advance at their own pace, in their own time. Participants have 6 months from purchase to complete the program and earn 13 hours of continued education credit towards a CAE* certification or renewal.
13 Hours CAE Expected

Organization Types & Management Structures – Bob Harris, CAE
Ethics in Associations – Shawna Strickland, Phd, CAE
Board Governance & Volunteer Management – Lowell Aplebaum, EdD, FASAE, CAE, CPF
Financial Management, Audits & Budgeting – Allison Harrell, CPA
Administration & Human Resources (HR) – Bennett Napier, MS, CAE
Legal Issues & Risk Management – Bob Harris, CAE
Legal Part II: Employment Law Updates – Linda Bond Edwards, Esq

Communications & Crisis Management – Heidi Otway APR, CPRC
Marketing & Social Media – Michael Winn
The Keys to Membership Recruitment & Retention – Tom Morrison
Membership Part II: Reimaging Member Value – Avi Olitzky
Meetings, Conference, Trade Shows – Aaron Wolowiec, FASAE, CAE, CMP Fellow
Non-Dues Revenue – Teri Carden
Effective Advocacy: Public Policy & Government Relations – Steve Vancore
Technology and Data Management – Kevin McNulty

Why We’re Launching QAS 2.0

Over a decade ago, we introduced the Qualified Association Specialist (QAS) Certificate program to provide a comprehensive Association Management 101 training course. Since then, thousands of professionals have completed the program and earned their certificate—helping to strengthen associations across the country.

But a lot has changed in the industry over the years. New challenges, technologies, and trends have reshaped the way associations operate. To stay relevant and impactful, QAS must evolve too. That’s why we’re excited to launch QAS 2.0—a refreshed and modernized version of the original program. With updated content, new speakers, timely topics, and an all-new design, QAS 2.0 reflects the current realities of association management and prepares professionals for what’s next.