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May Meeting Planner Roundtable
Thursday, May 17, 2018, 11:30 AM - 1:00 PM EST
Category: Roundtables

Location: Table 23
1215 Thomasville Rd., Tallahassee

Sponsored by

Exceptional Customer Service 

Speaker: Jeff Odom, AAI, AIP, AIAM, CCSR, FL Assn of Insurance Agents 

Your members can be the best advocates for your association, encouraging their friends and colleagues to attend Annual Conference and even join! Providing exceptional customer service at your events and leading up to your events, encourages repeat attendance and gives your members another reason to be your champions. This presentation will explore why customer service is so important for everyone on staff and why you have to constantly work at it. Topics will include customer service tips & techniques you can use on a daily basis, as well as event customer service scenarios. Come prepared to share your experiences as we tackle this important aspect of providing exceptional meetings and benefits for our members.

Register Now

The FSAE Meeting Planner Roundtable is open to FSAE Executive Members and Meeting Planners only. Online registration is open until one day prior to the luncheon. On-site registrations are based on availability and are on a first-come basis. The luncheon will begin promptly at 11:30 am and end at 1:00 pm. There is no charge for this event, although a donation to the FSAE Foundation is encouraged.

Cancellations should be directed to the FSAE office by calling (850) 702-0942. Individuals who fail to cancel reservations prior to noon on the Tuesday before the Roundtable will be billed $25. No shows will be billed $25.

If you have any questions, please contact Laura Wesolowski.